TBC Healthcare Digital Transformation

TBC Healthcare is a leading specialist consultancy that provides comprehensive bariatric care for NHS patients that sought out a digital transformation to enhance the accessibility of their services.

TBC Healthcare Digital Transformation

TBC Healthcare is a leading specialist consultancy that provides comprehensive bariatric care for NHS patients that sought out a digital transformation to enhance the accessibility of their services.

TBC Healthcare Digital Transformation

TBC Healthcare is a leading specialist consultancy that provides comprehensive bariatric care for NHS patients that sought out a digital transformation to enhance the accessibility of their services.

TBC Healthcare Digital Transformation

TBC Healthcare is a leading specialist consultancy that provides comprehensive bariatric care for NHS patients that sought out a digital transformation to enhance the accessibility of their services.

Overview

As an industry leader, TBC Healthcare sought to be ahead of the curve when it came to providing Tier 3 services to NHS patients. In partnership with Skillwork and Makette, TBC Healthcare successfully went through a digital transformation where we helped digitize their processes and developed a web application which allows patients to undergo the majority of the Tier 3 service through an online portal, all from the comfort of their home.

As an industry leader, TBC Healthcare sought to be ahead of the curve when it came to providing Tier 3 services to NHS patients. In partnership with Skillwork and Makette, TBC Healthcare successfully went through a digital transformation where we helped digitize their processes and developed a web application which allows patients to undergo the majority of the Tier 3 service through an online portal, all from the comfort of their home.

See it in action

Tier 3 Weight Management Service in the digital space is lacking

Approximately 25% of adults in the UK are classified as obese, and it is projected that by 2025 half of the UK population will be obese. To address this growing concern, the NHS has launched various weight loss programs, including Tier 3 Weight Management services, which TBC Healthcare is a prominent provider of. However, a majority of these services are not yet available in a digital format what limits their impact and patients’ access to the service.

Key Challenges on the tech and product side

  • Conduct workshops to analyze TBC's operations and pinpoint digitization opportunities.

  • Organize workshops to evaluate and digitize Tier 3 service components for patients.

  • Create a new brand identity for TBC.

  • Formulate a comprehensive content strategy for TBC.

  • Develop a scalable, web-based MVP with a mobile-first approach.

  • Guarantee information accuracy and clarity.

  • Adhere to CQC and NHS regulations.

How We Achieved It

The project began with an in-depth understanding of TBC's vision, goals, and operations. Although the primary objective was to create an MVP, the involvement of multiple stakeholders required a structured approach to ensure satisfaction for all parties. Early-stage workshops were conducted to align communication and clearly define requirements, focusing on seamless communication and easy access to information and materials.

These workshops allowed the team to gain a deeper understanding of TBC's business strategy and better address the challenges, providing a tailored solution. Emphasis was placed on delivering a fast-to-market solution that complied with strict regulations. Using customer stories prepared by Makette, the team divided the work into multiple sprints, enabling platform testing within the first month of development. This approach also allowed for adjustments to the initial scope, accommodating CQC and NHS requirements and stakeholder feedback. Concurrently, the team built a secure, scalable server infrastructure on Amazon Web Services (AWS).

By the end of development, our testing framework identified and quickly resolved bugs. Resources were allocated to rapidly introduce new features and modifications based on user data. The team continues to support TBC, exploring additional features, and serving as CTO.

  • Stunning custom landing page

  • Detailed patient onboarding system

  • Comprehensive dashboard interface

  • Integrated food, mood, and workout trackers

  • Advanced content module with a robust CMS, Admin Panel, and patient management system

  • High-security standards to protect patient data

  • Efficient, scalable AWS infrastructure

MORE SUCCESS CASES TO EXPLORE

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Skillwork Software & Consulting LTD is a company registered in England and Wales under company number 12313261

Office: Level39 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB

VAT number: GB353866861

© 2024 Skillwork Software and Consulting Ltd. All Rights Reserved.

GET IN TOUCH

READY TO PUT OUR SKILL TO WORK?

Skillwork Software & Consulting LTD is a company registered in England and Wales under company number 12313261

Office: Level39 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB

VAT number: GB353866861

© 2024 Skillwork Software and Consulting Ltd. All Rights Reserved.

GET IN TOUCH

READY TO PUT OUR SKILL TO WORK?

Skillwork Software & Consulting LTD is a company registered in England and Wales under company number 12313261

Office: Level39 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB

VAT number: GB353866861

© 2024 Skillwork Software and Consulting Ltd. All Rights Reserved.

GET IN TOUCH

READY TO PUT OUR SKILL TO WORK?

Skillwork Software & Consulting LTD is a company registered in England and Wales under company number 12313261

Office: Level39 1 Canada Square, Canary Wharf, London, United Kingdom, E14 5AB

VAT number: GB353866861

© 2024 Skillwork Software and Consulting Ltd. All Rights Reserved.