Are you passionate about breaking down complex technical concepts into engaging and accessible learning experiences? We are seeking a Technical Training Content Creator to develop high-quality training materials focused on Linux and related systems. In this role, you will design, build, and deliver training content that empowers engineers, IT professionals, and developers to master critical technical skills. Your work will play a key role in scaling knowledge within a fast-growing, high-impact product environment.

Our client is a cutting-edge American product scale-up that thrives on innovation and technical excellence. As part of their team, you will collaborate with subject matter experts, engineers, and product leaders to create interactive training modules, documentation, and hands-on labs. If you have a strong background in Linux, a knack for instructional design, and a passion for educating technical audiences, this role is for you!

The Role:

The ideal candidate will serve the technical training needs of customers, partners, and employees by developing comprehensive and engaging training that transforms complex technical concepts into user-friendly training, setting up Alation users for success. 

The candidate must be able to work independently or with other team members to create content quickly yet meet a high-quality standard. 

What you’ll do:

• Gain a deep understanding of the product to translate complex product information into engaging training content. 

• Perform job task analysis for different user roles to ensure training aligns with audience requirements. 

• Perform research, analysis, and testing of new and existing data catalog features. 

• Design and build solutions using existing content, SMEs, and developing additional content using available development tools. 

• Identify technical resources and existing assets to fast-track solution creation. 

• Collaborate with teams across the company to create and maintain engaging training content. 

• Perform peer review of training content. 

• Contribute to fast-paced product releases, including monthly releases.

Our Ideal candidate should have:

• Experience with Restful APIs and API tools such as Postman. 

• Experience with data and big data concepts, data analysis, and BI solutions. 

• A strong understanding of relational and other types of databases, including experience writing database queries using SQL. 

• Knowledge of instructional design and adult learning theory. 

• Must have good analytical and Interpersonal skills. 

• Ability to work independently and with a team to meet a high-quality standard. 

• Ability to work on moderate to high-complexity technical training tasks. 

• Linux (Unix) application and command line experience. 

• Minimum of 3 years of experience creating technical training materials for self-service learning or working in a customer-facing knowledge program.

A big plus if you have experience in the following areas:

• Experience with training development tools such as Camtasia, Audacity, and LucidChart. 

• Comfortable working in a fast-paced, rapidly changing environment. 

• Be self-motivated, including creativity, curiosity, motivation, attention to detail, and a desire to reach the root cause. 

• Experience designing diagrams and flowcharts using graphical tools is a plus. 

• Familiarity and experience with the UX area of software products is a plus 

• Experience with AWS is a plus

Benefits:

• 25 days of annual paid leave

• Additional health insurance via UNIQA

• MultiSport card

• Employee Referral Program

• Opportunities for professional growth and career development

• Dynamic and collaborative work environment

• Flexible work schedule and fully remote work